Privacy Policy for Knowl

1. Information we collectPersonal Data While using our Service, we may ask you to provide certain personally identifiable information that can include:

• Contact Information: Name, email address, phone number, and postal address.

Usage Data We may collect information on how the Service is accessed and used, such as:

• Your device's Internet Protocol address (IP address).
• Browser type and version
• Pages of our Service that you visit
• Date and time of your visit
• Time spent on those pages and other diagnostic data

2. Basis for Processing We process your personal data based on the following grounds:

• Consent: Where you have explicitly agreed to the processing
• Contractual Necessity: To fulfill our contractual obligations to you
• Legal Obligations: To comply with applicable laws
• Legitimate Interests: For our legitimate business interests where these don't override your rights

3. How We Use Your Information We use the collected data for various purposes:

• To Provide and Maintain our Service: Ensuring the Service functions as intended
• To Manage Your Account: Facilitating your registration and access to the Service
• To Communicate with You: Sending updates, notifications, and other information related to the Service
• To Improve our Service: Analyzing usage patterns to enhance user experience
• To Comply with Legal Obligations: Fulfilling any legal requirements or regulations

4. Data Retention:

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy
• Account data is retained while your account is active
• Upon account deletion, we:

• Permanently delete your personal data within 30 days
• Retain only anonymized data for analytics
• Archive certain data as required by law

5. Data Security and Breach Notification

• We implement appropriate technical and organizational measures to protect your data
• In the event of a data breach that risks your rights and freedoms, we will:

• Notify relevant supervisory authorities within 72 hours
• Inform affected users without undue delay
• Provide details of the breach and steps taken to mitigate risks

6. Disclosure of Your Information We may share your personal information in the following situations:

• With Service Providers: Third-party companies that assist us in operating the Service
• For Legal Reasons: If required by law or in response to valid requests by public authorities
• Business Transactions: In the event of a merger, acquisition, or asset sale

7. Your Rights You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of any inaccurate information
• Deletion: Request deletion of your personal data under certain conditions
• Data Portability: Request transfer of your data to another service

Withdraw Consent: Opt-out of processing based on consent To exercise these rights, please contact us at support@knowl.io