AI-Native Call Centre for BFSI
Thinks like a human. Works like a machine.
The Knowl
Effect
5Cr+Connected Calls
1Cr+Customers Called
70Cr+Debt Recovered
10Cr+Loan Disbursed
The Knowl Effect
5Cr+Connected Calls
1Cr+Customers Called
70Cr+Debt Recovered
10Cr+Loan Disbursed
Built to Adapt. Built to Comply.
Debt
Collection
100% RBI Compliant Conversation
Early-bucket Nudges to Settlement Negotiation
Outperforms Agencies and In-house Teams
Loan &
Credit Sales
Intent-led, Guided Sales Conversation
Data-driven Funnel Optimisation
No scope for mis-selling
Insurance
Renewal
Guided plan discovery and comparison
Instant quotes from conversations
Compliance built into every renewal
Debt
Collection
100% RBI Compliant Conversation
Early-bucket Nudges to Settlement Negotiation
Outperforms Agencies and In-house Teams
Loan &
Credit Sales
Intent-led, Guided Sales Conversation
Data-driven Funnel Optimisation
No scope for mis-selling
Insurance
Renewal
Guided plan discovery and comparison
Instant quotes from conversations
Compliance built into every renewal
Trained Once. Scales Infinitely.
No hiring, no training, no churn.
Sub-300msLatency
3 Mn+ CallsDaily
10 Indian LanguagesSupported
Fully AutomatedWorkflows
Intelligence InEvery Call
Three Layers
One Seamless Call Experience.
The Power Trio
That Redefines Voice Ops
Conversation Engine
Models trained on BFSI use-cases; adapt tone, detect silences, adjust pace, and keep compliance intact.
Data Science
A virtual CRM that's always learning — decides when to call, who to prioritize, and what to say.
Telephony Infra
Low-latency voice infrastructure with real-time audio streaming, STT, TTS, VAD, barge-in.
Top Layer
Conversation Engine
Middle Layer
Data Science
Bottom Layer
Telephony Infra
The KNOWL Edge
Real-time LLM orchestration
Compliance & Logging
Indian Language STT & TTS
Conversation analytics
3Mn+
Conversations Every Day
+30 more BFSI Clients
+30 more BFSI Clients
3Mn+
Conversations Every Day
+30 more BFSI Clients
+30 more BFSI Clients
